Tidio pricing
What Tidio costs, plan by plan, why the jump from Growth to Plus is so steep, and the Lyro AI fees that decide your real spend.
Tidio prices its live chat and help desk by plan rather than purely per seat, with quotas on billable conversations setting each tier. A free plan covers a small volume, Starter and Growth are affordable plans for small and growing teams, and then the price jumps sharply to Plus and Premium, which are custom and aimed at larger operations. Its Lyro AI agent is billed separately by AI conversations. Below we lay out each plan as published, then the conversation quotas, the steep jump to Plus and the Lyro AI fees that tend to push real spend past the headline figure.
Plans and prices
Per month (Tidio plan), billed monthly or annuallyPricing as of June 2026. Plans are Free, Starter at about $29 a month, Growth from about $59 a month, Plus from about $749 a month and Premium on a custom quote (third parties report near $2,999). Annual billing saves roughly 17 percent, plans are gated by billable conversation quotas, and Lyro AI is billed separately from about $39 a month. Check the vendor for current pricing.
The Growth to Plus jump and Lyro AI move the bill.
Four things tend to separate Tidio's headline plan price from what teams actually pay. Start with the conversation quotas, then the tier jump and AI.
Tidio pricing FAQ
Is there a free version of Tidio?
Yes. Tidio has a free plan that covers about 50 billable conversations a month with live chat, tickets and basic flows. Paid plans start at Starter around $29 a month. Pricing as of June 2026; check the vendor for current pricing.
How much does Tidio cost?
Tidio plans are Free, Starter at about $29 a month, Growth from about $59 a month, Plus from about $749 a month and Premium on a custom quote. Annual billing saves roughly 17 percent, and Lyro AI is billed separately from about $39 a month. Verified June 2026.
Why is there such a big jump from Growth to Plus?
Tidio's plans step from Growth at about $59 a month straight to Plus from about $749, with no mid tier between them. The jump reflects Plus being aimed at larger teams with custom quotas, so a business that outgrows Growth's 2,000 conversation cap faces a steep increase.
How much does Lyro AI cost on top of Tidio?
Tidio's Lyro AI agent is billed separately from the plan, reported from about $39 a month and scaling with AI conversation volume. For an automation heavy desk it can add a line that rivals the base plan, so factor it in when comparing Tidio to AI first rivals.