Pricing · Help Desk

LiveAgent pricing

What LiveAgent costs per agent, plan by plan, which channels and features sit behind each tier, and the badge removal fee that changes the final number.

LiveAgent prices its help desk per agent across four tiers, all billed annually, and it is one of the cheaper full featured desks on the market. Small covers ticketing and live chat, Medium adds a call center and SLAs, Large opens up social, WhatsApp and single sign on, and Enterprise layers on a managed service. There is a 30 day free trial but no permanent free plan. Below we lay out each plan as published, then the badge removal fee and the channel and billing details that tend to push real spend past the per agent figure.

Read the full LiveAgent review

        Reviewed by FREDRIK FILIPSSON·Updated JUNE 2026·How we vet
      

Plans and prices

Per agent / month, billed annually

Pricing as of June 2026. Per agent plans are Small $15, Medium $29, Large $49 and Enterprise $69 per agent per month billed annually; monthly billing costs more. There is a 30 day free trial but no permanent free plan, and removing the Powered by LiveAgent badge costs extra below Enterprise. Check the vendor for current pricing.

Small

$15

Ticketing and live chat for small teams

+Ticketing, live chat and knowledge base

+AI Answer Assistant

+Customer portal and contact forms

+Automation rules

Medium

$29

A proper desk with call center and SLAs

+Everything in Small

+Call center with IVR

+SLA management and agent ratings

+More email accounts and chat buttons

★ Our pick

Large

$49

Omnichannel and security at scale

+Everything in Medium

+Social and WhatsApp channels

+Single sign on and custom roles

+Time tracking and up to 150 email accounts

Enterprise

$69

Managed service and branding control

+Everything in Large

+Dedicated account manager and priority support

+Branding removal included

+Custom billing and onboarding

What moves the real bill

The agent price is most of the bill, with a few extras.

Four things tend to separate the published LiveAgent agent price from what teams actually pay. None is large on its own, but they add up.

→ The badge removal fee. Removing the Powered by LiveAgent badge costs about $19 a month per account below Enterprise. For a ten agent team that can rival the price gap to the Enterprise tier, where branding removal is already included.

→ Channels and features force upgrades. A call center and SLAs sit on Medium, while social, WhatsApp and single sign on sit on Large, so a multichannel or governed rollout pushes you up the tiers rather than staying on the cheapest plan.

→ Monthly billing costs more. Month to month billing runs up to about 23 percent more than annual, so the headline annual figures assume a yearly commitment.

→ AI and call center usage. LiveAgent's AI features and call center minutes carry their own usage, so heavy automation or phone volume adds to the per agent price.

Pricing questions

LiveAgent pricing FAQ

Is there a free version of LiveAgent?

LiveAgent offers a 30 day free trial with no credit card, but no permanent free plan today. The cheapest paid tier is Small at $15 per agent per month billed annually. Pricing as of June 2026; check the vendor for current pricing.

How much does LiveAgent cost?

LiveAgent per agent plans list Small at $15, Medium at $29, Large at $49 and Enterprise at $69 per agent per month billed annually. Monthly billing costs more. Verified June 2026.

Which LiveAgent plan is best value?

Large at $49 is marked most popular and adds social and WhatsApp channels, single sign on and time tracking over Medium. Small teams that mainly need ticketing and chat can start on Small at $15, while Medium at $29 adds a call center and SLAs.

Does LiveAgent charge extra beyond the plan price?

Sometimes. Removing the Powered by LiveAgent badge costs extra below Enterprise, monthly billing costs more than annual, and call center minutes and AI carry usage. For a small ticketing and chat team on Small or Medium, the per agent price is close to the all in cost.

Keep reading

LiveAgent review → LiveAgent alternatives → The Help Desk ranking → Freshdesk pricing →