VETTED SAAS
Pricing · Help Desk

HubSpot Service Hub pricing

What HubSpot Service Hub costs per seat, plan by plan, and the one time onboarding fees and seat minimums that decide your real spend.

HubSpot Service Hub prices per seat across a free set of tools and three paid tiers, all billed annually. Free tools cover the basics, Starter is an affordable entry desk, and the real capability arrives at Professional, which is where the price jumps and a one time onboarding fee is added. Enterprise layers on advanced governance with a higher seat price and a seat minimum. The platform is most compelling when you already run on the HubSpot CRM, since service shares the same customer record. Below we lay out each tier as published, then the onboarding fees, the Starter to Professional jump and the add ons that tend to push real spend past the per seat figure.

Read the full HubSpot Service Hub review
Reviewed by ·Updated FEBRUARY 2026·How we vet

Plans and prices

Per seat / month, billed annually

Pricing as of June 2026. Per seat plans are Starter at $15 (often promoted lower for the first seat), Professional at $90 and Enterprise at $150 per seat per month billed annually. Professional adds a one time onboarding fee around $1,500 and Enterprise around $3,500, with Enterprise carrying a ten seat minimum. Free tools are available at no cost. Monthly billing costs more. Check the vendor for current pricing.

Free Tools
$0
Basic ticketing and help desk to start
+Ticketing and a shared inbox
+Live chat and basic chatbots
+Tickets, email and limited reporting
+Sits on the same HubSpot CRM record
Starter
$15
An affordable entry desk per seat
+Reported near $15 per seat, first seat often promoted
+Simple ticket pipelines and automation
+Email and live chat support tools
+Basic service analytics
★ Our pick
Professional
$90
The real desk, plus an onboarding fee
+Reported near $90 per seat, billed annually
+One time onboarding fee around $1,500
+SLAs, automation and a knowledge base
+Customer portal and richer reporting
Enterprise
$150
Governance, scale and a seat minimum
+Reported near $150 per seat, ten seat minimum
+One time onboarding fee around $3,500
+Advanced permissions and governance
+Custom objects and goals
What moves the real bill

Onboarding fees and the Professional jump move the bill.

Four things tend to separate the published HubSpot Service Hub seat price from what teams actually pay. Start with the onboarding fees, then the tier jumps and add ons.

→ One time onboarding fees. Professional carries a one time onboarding fee around $1,500 and Enterprise around $3,500. These are charged up front on top of the seats, so the first year costs noticeably more than the per seat figure alone.
→ The Starter to Professional jump. Starter is affordable, but SLAs, a knowledge base, a customer portal and deeper automation sit on Professional, where the seat price jumps from about $15 to about $90, so most growing teams land on the pricier tier.
→ The Enterprise seat minimum. Enterprise carries a ten seat minimum, so a smaller team that wants its governance and custom objects still pays for ten seats, setting a high floor before any add ons.
→ Add ons and the wider HubSpot bill. Extra service seats, paid add ons and the cost of the broader HubSpot platform you connect service to all add up, so the all in spend depends on how much of the suite you adopt.
Pricing questions

HubSpot Service Hub pricing FAQ

Is there a free version of HubSpot Service Hub?

Yes. HubSpot offers a free set of service tools with ticketing, a shared inbox, live chat and basic chatbots. Paid plans start at Starter near $15 per seat per month billed annually. Pricing as of June 2026; check the vendor for current pricing.

How much does HubSpot Service Hub cost?

Per seat plans are reported near $15 for Starter, $90 for Professional and $150 for Enterprise per month billed annually. Professional and Enterprise add one time onboarding fees, and Enterprise carries a ten seat minimum. Verified June 2026.

Why is HubSpot Service Hub more expensive than the seat price?

One time onboarding fees on Professional and Enterprise, the jump from Starter to Professional, the Enterprise ten seat minimum and the cost of the wider HubSpot platform all add up. For a small team on Starter the seat price is close to the all in cost.

Is HubSpot Service Hub worth it if I do not use HubSpot CRM?

It can be, but most of its value comes from sharing the same customer record as HubSpot's CRM, marketing and sales tools. Teams not already in the HubSpot ecosystem often find a standalone desk like Freshdesk or Zendesk a better fit for the money.

Keep reading

Get the free shortlist: the tools worth your time in each category, without the fluff.