Pricing · Help Desk

HappyFox pricing

What HappyFox costs per agent, plan by plan, why the cheapest Basic plan is capped at five agents, and the unlimited agent and AI fees that change the final number.

HappyFox prices its help desk per agent across four tiers, billed annually. Basic is a low cost entry plan capped at five agents, Team opens up multichannel support, custom fields and SLA management, Pro adds asset management and advanced reporting, and Enterprise Pro is quoted for the largest teams. For high volume operations HappyFox also sells unlimited agent plans priced by ticket count rather than per seat. Below we lay out each per agent plan as published, then the unlimited agent option and the AI and add on products that tend to push real spend past the per agent figure.

Read the full HappyFox review
Reviewed by ·Updated MAY 2026·How we vet

Plans and prices

Per agent / month, billed annually

Pricing as of June 2026. Per agent plans are Basic $24 (capped at five agents), Team $49 and Pro $99 per agent per month billed annually; Enterprise Pro is quote based. Monthly billing costs more. Unlimited agent plans are priced by ticket volume and start far higher. Check the vendor for current pricing.

Basic
$24
Email ticketing for up to five agents
+Email ticketing and knowledge base
+Capped at five agents
+Smart rules and basic automation
+Canned actions and ticket templates
★ Our pick
Team
$49
Multichannel and SLAs as you grow
+Everything in Basic
+Multichannel support
+Custom fields and ticket queues
+SLA management and escalations
Pro
$99
Asset management and deeper reporting
+Everything in Team
+Asset management
+Advanced reporting and dashboards
+Task management and agent scripting
Enterprise Pro
Custom
Security and scale for large teams
+Everything in Pro
+Single sign on and SAML
+Unlimited API access
+Dedicated account manager
What moves the real bill

The agent price is the floor, not the bill.

Four things tend to separate the published HappyFox agent price from what teams actually pay. Budget for these before you commit.

Basic is capped at five agents. The lowest Basic plan is limited to a maximum of five agents and a lean feature set, so any team that grows past five or needs multichannel and SLAs moves up to Team or Pro fairly quickly.
Unlimited agent plans are priced by tickets. For larger teams HappyFox also sells unlimited agent plans billed on ticket volume rather than per seat, and those start far above the per agent figure, so model your ticket volume before choosing a model.
AI and add on products cost extra. HappyFox AI, Assist AI, Business Intelligence and Workflows are separate products with their own pricing, so meaningful AI deflection or analytics adds to the bill beyond the help desk seat.
Monthly billing and tier jumps. Month to month billing costs more than annual, and features like asset management, advanced reporting or single sign on can force an upgrade to a higher and pricier tier.
Pricing questions

HappyFox pricing FAQ

Is there a free version of HappyFox?

No. HappyFox Help Desk has no permanently free plan, though a free trial and demo are available. The cheapest paid tier is Basic at $24 per agent per month billed annually, capped at five agents. Pricing as of June 2026; check the vendor for current pricing.

How much does HappyFox cost?

HappyFox Help Desk per agent plans list Basic at $24, Team at $49 and Pro at $99 per agent per month billed annually, with Enterprise Pro priced by quote. Unlimited agent plans are billed on ticket volume. Verified June 2026.

Which HappyFox plan is best value?

For most growing teams, Team at $49 adds multichannel support, custom fields, advanced workflows and SLA management over the capped Basic plan. Larger operations that need asset management and advanced reporting move up to Pro at $99.

Does HappyFox charge extra beyond the plan price?

Sometimes. Its AI, Business Intelligence and Workflows are separate products, monthly billing costs more than annual, and large teams may prefer the ticket priced unlimited agent plans. For a small text based desk on Basic or Team, though, the per agent price is close to the all in cost.

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