Pricing · CRM

Freshsales pricing

What Freshsales really costs per user, where the free plan ends, and the extras that move the final number.

Freshsales is one of the better value CRMs for outbound leaning teams, mostly because phone, email and AI are built into the seat price rather than sold as bolt ons. A free plan covers up to three users, then Growth, Pro and Enterprise climb in clear steps. The figure to watch is not the tier but the usage: built in calling runs on phone credits, and the Freddy AI add on and higher Bot Sessions can lift spend above the headline per seat rate. Below is each plan as published, then the costs that move the real bill.

Read the full Freshsales review

        Reviewed by FREDRIK FILIPSSON·Updated JUNE 2026·How we vet
      

Plans and prices

Per user / month, billed annually

Pricing as of June 2026. Per user, per month, billed annually; monthly billing runs about 20 percent higher (Pro is about $47 monthly). The free plan covers up to 3 users. Check the vendor for current pricing.

Free

Core CRM for up to 3 users

+Contact, account and deal management

+Built in chat, email and phone

+Kanban deal pipeline

+Mobile apps

Growth

Pipelines, automation and sequences

+Everything in Free

+Visual sales pipelines

+Workflow automation

+Sales sequences and templates

★ Our pick

Pro

$39

Where most growing sales teams land

+Everything in Growth

+Freddy AI lead scoring

+Multiple sales pipelines

+Advanced workflows and territories

Enterprise

$59

Governance and customization

+Everything in Pro

+Custom modules

+Field level permissions

+Sandbox and audit logs

What moves the real bill

The seat price is the floor, usage and AI move the bill.

Freshsales bundles more into the seat than most rivals, but a few factors still separate the per user rate from real spend. Budget for these before you commit.

→ Phone and calling credits. Built in calling is a real strength, but outbound minutes and phone numbers draw on usage based credits billed on top of seats, so call heavy teams should budget for them.

→ Freddy AI and Bot Sessions. Higher AI usage, extra Freddy AI capabilities and additional chatbot sessions are add ons, so AI heavy workflows can push cost above the per seat figure.

→ Monthly versus annual. Monthly billing runs roughly 20 percent higher per seat than an annual commitment, so short term flexibility carries a real premium.

→ The Growth to Pro jump. AI lead scoring, multiple pipelines and advanced automation only arrive on Pro, so teams that need them move from $9 to $39 per seat.

Pricing questions

Freshsales pricing FAQ

Is Freshsales really free?

Yes. Freshsales offers a free plan for up to three users with contact management, a deal pipeline and built in chat, email and phone. Paid tiers start at Growth at $9 per user per month billed annually and add pipelines, automation and sequences. Pricing as of June 2026; check the vendor for current pricing.

How much does Freshsales cost per user?

List prices run $0 for Free (up to three users), $9 for Growth, $39 for Pro and $59 for Enterprise per user per month, billed annually. Monthly billing is about 20 percent higher. Most growing teams choose Pro. Verified June 2026.

Which Freshsales plan is best value?

For most sales teams, Pro at $39 is the sweet spot, adding Freddy AI lead scoring, multiple pipelines and advanced automation. Very small teams can start free or on Growth at $9 and upgrade as needs grow.

Does Freshsales cost more than the seat price?

It can. Built in calling runs on phone credits, additional Freddy AI usage and chatbot sessions are add ons, and monthly billing costs more than annual. These are the most common reasons real spend runs above the headline per seat figure.

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Freshsales review → Freshsales alternatives → The CRM ranking → Close pricing →